✕
GAMES
COMPANY
OUR STORY
JOB OPENINGS
SUPPORT
ENGLISH
繁體中文
Feedback
Player ID
Feedback type
Select Issue Type
Successful recharge, but in-game items not delivered
Appeal for account ban
Feedback on abnormal issues
Reporting violations committed by other players
Suggestions for game features
Submit the user behavior documents
Other issues
Payment Information
Payment Info #1
Payment Time
Payment Amount
Order Number
How to find order number
Issue Time
Occurrence Time
Device Model
e.g., iPhone 13, Samsung S21
Incident Time
Reported Player ID
Use "," to separate multiple IDs
Issue Time
Upload Document: Scanned copy of the "User Behavior Commitment Letter"
+
Please ensure the document is truthfully completed and all content is clearly legible.
Issue Description
Email
Upload Screenshots/Videos
+
Submit